Mobile applications / Design study
Design Study.
A customer app for a water and gas delivery service.
Order, track and pay from the home screen, with nothing to explain.

The idea
The Idea
Behind It.
The problem
A delivery service takes orders by phone call and missed call. Customers ring to ask where the delivery is, and the office spends the morning answering.
This design study puts the next order one tap from the home screen, with live delivery status, UPI payment and a monthly statement. The delivery rider gets a route list and proof of delivery in the same app. Built as a study to show service businesses what a customer app does when it is built around one task.
- One-tap reorder with delivery slots and live status
- UPI payment, monthly statement and reminders
- Rider view with route list and proof of delivery
